Systematic approach to real growth
Ambitious companies hire me to identify their hidden growth opportunities, train their teams and ensure longterm, sustainable growth.
Experience Transformation Speaker Who Creates "Aha!" Moments
Looking for someone to transform how your audience thinks about customer experience? Want your event to deliver insights that attendees implement immediately? I bring proven frameworks and real transformation stories that inspire action before they reach the parking lot.
Direct contact
What others say
"Marisa blew everyone away. Not only was my tribe taking furious notes, I was taking notes. Her content and style of training is unique, powerful and gets you moving. She created an experience with video, props and exercises that got our tribe super engaged and led had major breakthroughs."
Ajit Nawakha
MindValley
"I was amazed by the experience Marisa creates. Her audience walked in on Friday with the usual fears and doubts, and they walked out on Sunday being able to clearly articulate their message and speak it to a room. Rarely have I seen this level of real transformation at a business event."
Natalie Ledwell
MindMovies
"Marisa provided a big “WOW” with her content and presentation. She’s innovative and brilliant and we could have let her speak for another hour, based on the response from the group. I HIGHLY recommend having Marisa on your stage if you want unique and engaging content that can change the face of learning in our industry."
Sharla Jacobs
Thrive Academy
Ready to make your company irreplaceable?
Schedule a 1-on-1 video call with me. Together we'll walk through your struggles and how to solve them. If you then still want to know more, we can discuss what a collaboration would look like.
Looking for a speaker who makes experience design tangible and actionable? Want to give your organization frameworks that drive immediate change? You've found the right person.
I love to electrify conferences, leadership retreats, and transformation summits. You'll get a dynamic speaker who demonstrates experience principles live—far more memorable than PowerPoint philosophy.
As the pioneer of The Experience Formula and author of the upcoming book "CXO", I've guided thousands of companies through experience transformation. I deliver equal parts inspiration, methodology, and Monday-morning practicality.
Example subjects
- When Every Company Has AI, Being Human Is Your Only Advantage
- The Moments That Waste Time Are the Ones Customers Remember Forever
- Why Perfect Efficiency Is Making Your Business Forgettable
- How Beautiful Inefficiency Creates Billion-Dollar Companies
- The C-Suite Role No One Knows They Need Yet
- What Happens When We Optimize Away Our Humanity?
- Why Your Next Competitive Advantage Can't Be Automated
What you can expect from me
- High-energy, high-impact delivery that keeps audiences engaged and taking notes simultaneously. I match my energy to your event while maintaining authenticity.
- Experience-Design-Apply style of content delivery means every presentation includes live demonstrations, proven frameworks, and immediate application exercises. Attendees leave with completed worksheets, not just inspiration.
- Deep customization for your industry, audience, and objectives. I research your actual challenges and weave relevant examples throughout. No generic "customer experience" platitudes.
- Professional production including interactive elements, real transformation case studies, and beautifully designed materials your attendees will reference for years.
A little about me
- Based in Austin, Texas, speaking globally (and yes, transforming my own travel experiences into research opportunities)
- Started in behavioral psychology before discovering most companies design for efficiency instead of emotion
- Led experience transformation first in non-profits before setting out on my own
- Certified 60+ Chief Experience Officers (CXOs) across six continents
- Live with my husband and an embarrassing number of experience design books
- Believe every interaction is an opportunity to create meaning
I’m interested – now what?
Contact me. I’ll respond quickly and we’ll see if we’re a match in terms of expectations, timing and budget.
Keynote / presentation / talk
I deliver powerful 45-90 minute presentations that shift how your audience thinks about experience. Combining neuroscience, business strategy, and live demonstrations, I guarantee attendees will identify at least three Anti-Experiences to eliminate immediately.
Executive Workshop / Experience Design Lab
I facilitate intensive 2-8 hour sessions for groups of 15-50 leaders. Participants work through The Experience Formula on their actual customer journeys. They leave with completed experience prototypes and 90-day implementation plans. I'm a certified facilitator with 500+ workshops delivered.
Panel Expertise / Podcast Guest
Need an experience transformation expert who can tackle any question? I bring depth from working with over 6,000 companies plus the ability to make complex concepts immediately applicable. Recent appearances include ThinkMedia Podcast, Entrepreneur on Fire Podcast and over a dozen more.
"Marisa and her team solved our fundraising concerns for the next 100 years with the innovative experience design they proposed to the donations process!"
Mike Koenigs
Co-founder, Just Like My Child Foundation